ShowingNow Privacy Policy

1. Introduction

ShowingNow (“ShowingNow,” “we,” “our,” or “us”) values the privacy of our users, including real estate agents, homeowners, and coverage agents who use the ShowingNow mobile application and website (collectively, the “Services”).

This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use ShowingNow. By accessing or using the Services, you consent to the practices described in this Privacy Policy.‍

2. Information We Collect

‍a. Personal Information You Provide

We may collect personal information that you voluntarily provide, including:

• Name
• Email address
• Phone number
• Account profile information
• Professional information (e.g., brokerage affiliation, license number if applicable)
• Payment information (processed through secure third-party providers such as Stripe)
• Information you submit when requesting or accepting showings

b. Property & Showing Information

When you post or accept showings, we may collect:

• Property address
• Listing details
• Scheduling preferences
• Photos, instructions, or notes associated with a showing
• Availability and calendar information‍

c. Usage Data (Automatically Collected)

When you use the ShowingNow website or app, we automatically collect:

• IP address
• Device type, operating system, and browser type
• Pages viewed and actions taken
• Date/time stamps
• App logs and diagnostic data
• Mobile identifiers (e.g., device ID)
• Location information (only if you grant permission) — used to enable nearby showing requests and assignments‍

d. Cookies and Tracking Technologies

We may use cookies, pixels, and similar technologies to:

• Remember your preferences
• Improve app performance
• Analyze usage patterns
• Deliver relevant content‍

3. How We Use Your Information

We use collected information for purposes including:

• To operate, maintain, and improve the ShowingNow Services
• To match listing agents with available showing agents
• To process payments and showing-related transactions
• To personalize your experience
• To provide customer support
• To send updates, confirmations, and notifications (including push notifications)
• To improve safety and verify user identity (fraud prevention, trust & safety checks)
• To comply with legal obligations‍

4. How We Protect Your Information

We implement administrative, technical, and physical safeguards designed to protect your information. While we strive to use commercially acceptable means to protect your data, no method of electronic transmission or storage is completely secure.‍

5. When We Share Your Information

We do not sell or trade your personal information. We may share information only as necessary in the following scenarios:‍

a. Service Providers

With trusted third-party partners who help operate our platform, including:

• Payment processors
• Hosting providers
• Analytics providers
• Communication tools (e.g., SMS, push notifications)

These providers are required to maintain confidentiality.‍

b. Showing Participants

To facilitate a showing, limited information may be shared between:

• Listing agents
• Coverage/showing agents
• Homeowners (in limited cases)‍

c. Legal Requirements

We may disclose information if required to:

• Comply with applicable law
• Respond to lawful requests
• Protect the rights, property, or safety of ShowingNow, users, or others‍

d. Business Transfers

If ShowingNow is involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of the transaction.‍

6. Third-Party Links

ShowingNow may contain links to third-party websites or content. These third parties have their own privacy policies, and we are not responsible for their content or practices.‍

7. Your Choices

You may:

• Update your account information at any time
• Disable cookies through your browser (may affect functionality)
• Opt out of marketing emails via the unsubscribe link
• Manage push notification settings on your device
• Turn off location services (may limit app functionality)‍

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When changes are made, we will post the revised version on our website or app and update the “Last Updated” date.

Continued use of ShowingNow after updates constitutes acceptance of the new terms.‍

9. Contact Us

If you have questions about this Privacy Policy or your data, please contact us:

Phone: (754) 212-8022
Email: support@showingnow.com
Website: ShowingNow.com

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